Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and coaching services.

Information We Collect:
Contact information (name, email, phone)Information you provide in forms and intake questionnaires. Payment information (processed securely through our payment processor)
Website usage data through cookies and analytics. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How We Use Your Information:
Provide coaching services, communicate about appointments and servicesProcess payments, improve our website and services, send newsletters or updates (with your consent.​

Information Sharing:
We do not sell, trade, or rent your personal information to third parties. We may share information with:

Payment processors to complete transactions, service providers who help us operate our website (e.g., Wix, legal authorities if required by law.)

Data Security:
We implement appropriate security measures to protect your personal information, including secure payment processing and confidential coaching practices.

Your Rights:
You have the right to access your personal data, request corrections or deletion and opt out of marketing communications and contact us with privacy concerns.

Cookies:
Our website uses cookies to enhance your experience. You can disable cookies in your browser settings.

Contact Us for Questions about this Privacy Policy:  Contact: Heather Downer heather@heatherdowner.com

Updates:  We may update this policy periodically.Changes will be posted on this page.